Denoise V4.1 update: Runtime Error! tldenoise4.exe

[sjfeulner]

Program C:\Program Files\Common Files\Topaz Labs\ tldenoise4.exe

Application has requested the Runtime to terminate in an unusual way.
Please contact the application's support team for more information.

Inspiron 1720 Laptop
4 GB memory
Photoshop CS4
Topaz DeNoise 4
Image Size 19.2 M

Tldenoise4.exe has stopped working
Error: Plug In has crashed

[Albert Yang]

Sorry about the problem. Just uninstall Denoise 4 via control panel and install it again will fix it. (This solution works on Windows).

[fae]

I am having the same problem. In addition, when I get the "plug in has crashed" message, it freezes my computer. I have already uninstalled and reinstalled the program, but that has not solved the problem. I am running Windows 7. I have an Intel Core i7 CPU, 8.0 GB RAM. I work in CS5. Do I need to provide any further information about my system?

Thanks for your help,
Fae

[wink57]

i too am recieving this error. i deleted and installed it 3 times now. i have also done an repair the last time. still get the run time error. windows 7 64 bit, photoshop cs4 32 bit

[Albert Yang]

Looking at it and trying to figure out. Will try to get back to you ASAP.

BTW, do you have an AMD CPU?

[ozmosys]

Hi Albert,

I am also having the same problem with DeNoise 4.1 on both CS4 and CS5 Win32, Intel chip, 4Gb RAM.

Best regards

Steve

[ozmosys]

Hi Guys,

Just did another uninstall/reinstall, and it worked this time .. weird!! Anyway up and running with 4.1 on CS5 now.

Steve

[kentw]

I am encountering the same problem with DeNoise 4.1. Windows 7 (64-bit), i3-530 Intel processor, 6GB ram, 512 MB NVIDIA GEForce G210 card.

I uninstalled DeNoise 4.1 and re-installed, but no love there. Repeated, but same error.

[wink57]

Looking at it and trying to figure out. Will try to get back to you ASAP.

BTW, do you have an AMD CPU?

Yes i do have an AMD dual Core

[JSmart]

since doing the free update im getting the same prob